| For
customer service, technical
support or parts, please call 714-827-7600 |
| To send in your radio for repair, please pack it
thoroughly, using the original packing placed inside an additional box, if
possible. Ship via UPS, preferably, and insure it for the full replacement
value. The shipping address is: |
| Vertex Standard USA Attn: Amateur Repair 10900 Walker Street Cypress, CA 90630 |
| In your cover letter accompanying the product,
please describe the problem(s) you are experiencing in as much detail as
possible. Include your daytime telephone number, return shipping address
(not a P.O. Box number), and your e-mail address, in case we cannot reach
you via telephone. |
| To follow up on status of a repair, you may also
send e-mail to
customerservice@vxstdusa.com.
Technical inquiries may be directed to Amateur Technical Support
jdarby@vxstdusa.com
|